Privacy Policy

At The Good Life, we practice The Good Life Way, which means that we treat the users of www.thegoodlifecoop.org, with fairness and integrity. This entails, among others, that we respect the importance of protecting the information you provide to us when visiting our site. The purpose of this Privacy Policy is to explain to you how we collect, use, disclose, transfer and store your information. Please take a moment to familiarise yourself with our privacy practices and let us know if you have any questions.

To better serve the users of our site, we may gather information relating to how our site is being used. Broadly speaking, the information we gather fall into two categories: personal information and aggregate information.

PERSONAL INFORMATION

Personal information is data that can be used to uniquely identify you. Examples of such information include your name, mailing address, phone number, e-mail address, contact preferences, and credit card number. This type of information is generally made known to us when you contact us or join The Good Life as a member, or through other means of voluntary disclosure.

The Good Life may collect and use personal information in one or more of the following ways:

  • To keep you posted on our latest product or service announcements, upcoming events, your membership account and to process customer service functions.
  • To develop, deliver and improve our products, services, content and advertising.
  • To send you important notices, such as communications about your membership with The Good Life, and changes to our terms, conditions, and policies. Because this information is important to your interactions with The Good Life, you may not opt out of receiving these communications.
  • To process your credit card or other specified form of payment.
  • To publish blog comments and enable forum participation.
  • To distribute to its related companies, trusted affiliates, independent contractors and business partners who will use the information for providing the member services that you have signed up to receive and for the specific purposes for which the information was collected
  • To administer sweepstakes, contests or similar promotions that we administer and which you may have voluntarily entered.

AGGREGATE INFORMATION

Aggregate information refers to data that does not permit direct association with any specific individual. They may include your responses to our periodic surveys, the number of visitors to our site, your geographic location, gender and other demographic information that help us better understand customerbehaviour. We typically use this information to get a better understanding of our site’s usefulness so that we can improve our products, services and advertising.

If we combine personal information with aggregate information, we will treat the combined information as personal information so long it remains combined.

SECURITY

We take precautions to safeguard your personal information against loss, theft and misuse, as well as against unauthorised access, disclosure, alteration and destruction. We use Secure Sockets Layer (SSL) encryption on all web pages where personal information is collected. However, no security measures are perfect or impenetrable, and we cannot guarantee that the information submitted to, maintained on or transmitted from its systems will be completely secure. We will not be responsible for the circumvention of any privacy settings or security measures contained on the site by any users or third parties.

When you post on our site, such as on bulletin boards, forums, chat room, or social networking service, any personal information you share is visible to other users who may exploit your information. The Good Life does not monitor your content, which means you are responsible for any information you choose to submit in these instances. We will not be liable to anyone for any damages caused or incurred due to your personal information being made available in this way.

COOKIES AND OTHER TECHNOLOGIES

We use “cookies” and other technologies to collect information on how our site is used so that we can better understand user behavior. Cookies are pieces of information that are transferred to your browser or local device for record keeping purposes. You may disable the use of cookies through your web browser, but do note that certain features of our site will not be available once cookies are disabled.

THIRD PARTY DISCLOSURE

We do not disclose information about you to non-affiliated third parties, except as permitted by law. For example we are permitted by law to share information about you to agents, contractors or affiliates of ours (including, for example, our panel of doctors), who help us operate the site, conduct our business or help us complete a service you requested, such as processing your credit card payment. All such partners are bound to keep your information confidential. In certain circumstances we may share information about you if we believe in good faith that the law requires us to do so such as to comply with an inquiry from law enforcement agencies, when ordered by a court or by other compulsory legal process. We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations, users or the public.

LINKS TO OTHER SITES

Our site may contain materials from third parties and links to other sites. These third party materials and links to other sites are provided to you for information and convenience only; The Good Life does not endorse or recommend any such materials or sites. The external sites are not under the control of The Good Life and we cannot guarantee the privacy or safety of information you provide to those sites. To ensure protection of your privacy, we encourage you to review the privacy policies of any sites you visit.

E-MAILS

We use e-mail forms to allow our current and potential to ask questions about our services or programs. While we make every attempt to protect the personal information that you share with us, it is important to note that an e-mail message is unsecured. Should you choose to send your information via e-mail, you do so at your own risk. We recommend that if your communication is extremely sensitive you may want to send it by postal mail.

If you choose to correspond to us via e-mail, we reserve the right to retain the content of your email messages as well as your e-mail address or other personally identifiable information, and our responses.

OPT OUT

If you do not wish to receive marketing offers, you may request that we remove your name from our internal email, direct mail, or internal telemarketing lists. Please fax your opt-out request to +65 6722 0719.

ACCESS TO PERSONAL INFORMATION

If you have an account with us and wish to keep your contact information and preferences accurate, complete and updated, you may do so by logging into your account.

QUESTIONS OR COMMENTS

If you have any questions or concerns about this Privacy Policy or any general question about how the site works or your interactions with the site, please contact:

Customer Service
The Good Life Co-operative Limited
38 Irrawaddy Road
Unit 07-54
Singapore 329563
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Last updated: 19 December 2014

The Good Life is for:

  • Better health
  • Longer life
  • Freedom from financial worries as you grow old
  • A fun way of staying healthy
  • Access to doctors who want to partner with you in keeping you well